Frequently Asked Questions

Please read our FAQ before sending us a message.

We do not provide reconstitution instructions or research assistance. The amount of BAC water to add depends on your desired peptide concentration. For personalized research guidance, we recommend using an AI tool such as ChatGPT or Google Gemini.

Our peptides are supplied in lyophilized powder form to maximize stability. When kept in their lyophilized state and not reconstituted, they can be stored at room temperature for 1–2 years without significant degradation. However, once reconstituted, peptides must be refrigerated at 4 °C and are stable for only 1–2 months. Always avoid exposing peptides to direct sunlight.

We offer free shipping on all orders.

You may request a cancellation as long as your order has not been shipped yet.

Due to the sensitive nature of our products and our strict quality control measures we cannot accept returns. We recognize the significance of our products in your research, so we guarantee that each product is delivered in its best condition. If a product is damaged during transit, please contact support

After placing your order, you will receive an email confirmation. Once your package is shipped, we will provide you with tracking details.

We ensure that all shipments are safely, securely, and discreetly packaged. Every package is delivered in its best condition.

Send us an email

sales@eternalpeptidesshop.com